Security Integration Companies
A security integrator designs, installs, and connects access control, cameras, and alarms so they work as one system. The key question is what happens when you want to change vendors.
What is being integrated
Each system can run alone. Integration means a door event can pull up the nearby camera, and an HR departure can cancel a badge. Our access control explainer and badge systems article give background.
Because these systems sit on your network, involve IT from day one. CISA's physical security resources are a useful start.
Comparison checklist
| Area | Ask | Warning sign |
|---|---|---|
| Supported equipment | Which brands do you certify? Can you keep our existing cameras? | Everything must be replaced, with no reason given |
| Commissioning | How do you test each door, camera, and alarm before sign-off? | No written test results |
| Documentation | Will we get drawings, IP lists, and configuration files? | "We keep that on our side" |
| Maintenance | What's covered, what are the hours, and who updates firmware? | Security updates aren't mentioned |
| System ownership | Do we hold admin rights and licenses in our own name? | Only the integrator can administer it |
Companies that describe integration work
Need fire systems too? See fire and security companies.
Need officers as well as systems?
Our city guides cover guard companies, not integrators: New York City, Los Angeles, and San Francisco.